Who Is Floor City USA?

We're no different from you. We are customers, too -- maybe yours. The big metal building and showroom we work out of is not who we are; we're humans who understand and appreciate the importance of doing what we say we'll do. We know that customers are the lifeline of ANY business and without you, our business would not exist. We provide the flooring products and services you need while treating you like the fellow human beings that you are. We prove our commitment of outstanding customer service every day. We're really no different from you. We want what you want: An uncomplicated life. Imagine that!

We believe you are a conscientious consumer looking for a place that makes you feel good about your decision to shop there. You're looking for flooring and/or accessories that suit your taste--and your budget. You don't want to drive around to every flooring store in and around Pensacola wasting time and money. You want to make an informed and wise decision--with no regrets.

Customer service is important to you as is product knowledge, selection, and price. You want to feel good about the entire transaction--from the moment you walk into the showroom until the job is finished. And, if needed, you would like to be able to return to the same place for repeat business because of the pleasant experience you had the first time. You are a smart shopper that will be happy to have found Floor City USA!